Privacy Policy

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications) and payment details (including payment card information).

How do we collect information?

When you send us a message through a contact form, or when you purchase a product in the store, we collect personal information you give us such as your name, address and email address. Your personal information will be used only for the specific reasons it is given.

Why do we collect information?

We collect such Non-personal and Personal Information for the following purposes:

• To provide and operate the Services.

• To provide our Users with ongoing customer assistance and technical support.

• To be able to contact our Visitors and Users with general or personalized service-related notices.

• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services.

• To comply with any applicable laws and regulations.

How do we store, use, share and disclose your personal information?

Our website and store is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

Payment gateways adhere to the standards set by PCI-DSS and PSD2.

Email communication is hosted by Microsoft 365.

Your information may be shared with third party services only to provide the Service. For example, sharing your contact details with our shipping providers whose privacy policy can be found here.

How do we communicate with you?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?

Like many web sites, we use ‘cookies’ to enable us to personalise your visits to this website, simplify any future signing-in procedure, keep track of your preferences and to track the usage of this web site. Cookies are small pieces of information that are stored in the hard drive of your computer by your browser.

The first time you visit this website after this policy becomes effective or at any other time after you have deleted our cookies from your device, you will be presented with a notice informing you that our sites use cookies. If you decide to continue using this website after being presented with that notice, we will assume that we have your consent to set cookies as described in this policy.

Your browser will have the option to prevent websites using cookies (your browser’s help screen or manual will tell you how to do this), but please note that this may reduce the functionality of this website. Like all websites, ours automatically records ‘log files’ containing information about the volume and characteristics of our website traffic e.g. IP address, numbers of pages viewed, length of time spent on site. We use log files to build pictures of how our website is used that help us to monitor and improve the service. We cannot identify you from your log files.

How can you withdraw your consent?

If you don’t want us to process your data anymore, please contact us at sales@ometechnology.com.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at sales@ometechnology.com.

Links to other websites

This website may include links to third-party websites, plug-ins and applications. Once you have used these links to leave the site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.